Refund policy

Thanks for subscribing to our services at operated by Promovgram SRL.

We offer a full money-back guarantee for all purchases made on our website.
If you did not manage to use the service as expected(this includes live stream modules) due to platform issues, you can get your money back or get additional days to your subscription.

In case when our support assistance can not solve your situation, you are eligible for a full reimbursement within 7 calendar days of your purchase.
After the 7-day period, you will no longer be eligible and won't be able to receive a refund.

We encourage our customers to try the service on the first two free trial days before their purchase to ensure it fits their needs.
In case you encounter issues, the first thing you need to do is to contact our support and they will help you to resolve them.

If you have any additional questions or would like to request a refund, feel free to contact us via chat widget or via email at