Refund policy

Thanks for subscribing to our services at promovgram.com operated by Promovgram SRL.

Refunds
We offer a full money-back guarantee for all purchases made on our website.
If you did not manage to use the service as expected(this includes live stream modules) due to platform issues, you can get your money back or get additional days to your subscription.

Conditions
In the event that our support team cannot resolve your situation, you are eligible for a full reimbursement within 3 calendar days of your purchase.
After the 3-day period, you will no longer be eligible for a refund.

Recommendations
We encourage our customers to try the service during the free trial days before making a purchase to ensure it fits their needs.
If you encounter any issues, the first thing you need to do is contact our support team, and they will help you resolve them.

Contact
If you have any additional questions or would like to request a refund, feel free to contact us via chat widget or via email at office@promovgram.com.